Testimonials

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Donna Helms Avatar
I heard about Dorsten claims on Beach talk radio after hurricane Ian in September 22 We lost our beach house entirely I think it was the end of November when we signed up with him my insurance had paid some of what it was insured for but said they were not going to pay the rest I called mark and felt pretty comfortable talking to him. He didn’t promise he could do anything he had to see all the information on our policy and if he thought he could get us more, he would take on the case so by the time we got everything together and signed the contract it took a little bit but it was out of our hands then we did not have to deal with the insurance company anymore. It was all on Mark and his team to fight for the rest of our money. They would call every now and then with an update or some more questions they were very easy to work with. They done all the heavy, lifting we just sat back and waited. They told us it could take a bit, but that’s OK because in the end we received a check, they got the rest of the policy for us!! If you were thinking about using Dorsten Claims, don’t think about it, just do it! You have absolutely nothing to lose, but everything to gain. Thanks again Mark and your team for all the hard work.!!!
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Donna Helms 7/09/2023
Jo Irwin Avatar
Mark and his team have been absolutely wonderful to work with. We are so happy, that we made that decision. Mark was able to get us a fair settlement in a timely fashion. Diane in the office was very helpful, and such a pleasure to work with. THANK YOU.
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Jo Irwin 6/19/2023
Mark Fischer Avatar
We have a rental home on FMB which was destroyed by Ian. We heard Mark Dorsten's interview on Beach Talk Radio and contacted him for assistance. He referred us to a structural engineer and provided us with a lot of honest feedback & advice. We are very satisfied with our experience with Mark and would highly recommend him.
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Mark Fischer 1/15/2023
rainer burdinski Avatar
great experience with Mark Dorsten, very friendly, very competent, knows a lot of details, we would highly recommend to work with him
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rainer burdinski 11/28/2022
Tracy Faloon Avatar
Mark Dorsten is a gem! My house was destroyed by Ian and I was looking for some solid advice as I navigated through the world of insurance. I heard Mark on Beach Talk Radio offering to answer questions and I immediately called him up. Even though it was pretty unlikely I was going to need to hire him, Mark was super responsive, helpful, knowledgeable and all around good guy- I just knew I was getting the right advice. I highly recommend him!
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Tracy Faloon 11/22/2022
Michael Livens Avatar
After Hurricane Ian I called with some questions and Mark was very helpful and took his time to thoroughly answer my questions.
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Michael Livens 11/15/2022
Susan Treichler Avatar
Consummate professional with compassionate and calming demeanor provided excellent customer service and expertise due to his decades of experience in insurance adjusting and construction! Best decision I made after Hurricane Ian. Highly recommend.
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Susan Treichler 11/15/2022
Matthew Fader Avatar
I needed to replace the roof on my son’s house and also my house. Brad, with Dorsten Claims was personable, attentive and very helpful. He took the time to explain the process and then dealt with both insurance companies. His experience helped me get a much bigger settlement than the companies originally offered. I’m so very thankful to Brad and Dorsten Claims.
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Matthew Fader 9/13/2022
Lenore Erickson Avatar
We have never had to deal with a hurricane claim and this company was recommended to us. I can say that they definitely made the process easier, they dealt with the insurance company, and they were able to negotiate a very fair Settlement from the insurance company. I’m really glad we went with them to begin with, as we found there were a lot of people who tried to file their claim on their own and then ended up six months into it and needing to hire a company to help them finish the process. We worked with Brad and he was polite and had good communication, followed up when he needed to, and it’s always been just a phone call or text away. I hope you never need a company to deal with something of a catastrophe level but if you do I would highly recommend this one!
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Lenore Erickson 9/04/2021
BRADFORD STARNES Avatar
I am a general contractor in Florida and I’ve had Mark from Dorsten claims work on many projects for me and it has always has ended up being a very good result for the homeowner I highly recommend Dorsten claims.
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BRADFORD STARNES 8/12/2020
L. Lawrence Avatar
This is a really great company! Mark is truly an expert in this field. I highly recommend hiring them.
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L. Lawrence 11/13/2019
Amy L. Lawrence Avatar
This is a really great company! Mark is truly an expert in this field. I highly recommend hiring them.
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Amy L. Lawrence 8/17/2019
Korey Roeder Avatar
I can't tell you how lucky I am that I was recommended to Mark Dorsten. I would have had to live with a damaged house for several years because what the insurance company was going to pay would not have come close to what was needed. Thank You Mark!!!
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Korey Roeder 8/17/2019
Rickey Carr Avatar
I worked with Mark Dorsten in the insurance industry for several years. His attention to details and ability to rectify difficult situations was always impressive. I would not hesitate to recommend him for any service that he is apart of. He is both professional and results driven.
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Rickey Carr 8/17/2019
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