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    When You Get Storm Damage To Your Home.. Who Makes Sure Your Insurance Pays What They Should?

    Hurricane RadarInsurance companies take advantage of you handling a claim on your own. Doing so may leave you short of what you need for repairs. Using a Public Adjuster to negotiate for YOU is VITAL in today’s insurance world. Fill out the form below for a free no obligation consultation on what we can do for you!

    WHY DO I NEED A PUBLIC ADJUSTER?

    Its no secret that insurance companies try to pay as little as possible on claims. You now have someone on your side!

    When disaster hits such as a major hurricane, it hits hard, often leaving you with loads of added stress, damages to deal with, and worst of all, complicated insurance company claims to wade through and try to understand.

    If you’ve ever dealt with insurance companies after a disaster, you know how it goes. As insurance company claims adjusters assess your property damage and create a claim, they’re often keeping one thing in mind—reducing their own claim payment to boost their profits.
    Often, this leaves you left wondering, who’s here to listen to me? To fight for a fair claim for me?

    WHERE WE COME IN..

    Public Adjuster

    Dorsten Claims is the public claims adjuster you never knew you needed—we work for you to ensure that you’re receiving a fair quote from your insurance company and we fight for you when you don’t.

    As public insurance adjusters, we don’t answer to your insurance company—we’re there to assess and evaluate the real damage to your property, maximize and expedite your financial recovery, and adjust, appraise, and mediate your claims on your behalf.

    At Dorsten Claims, we work for you, always.

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    Call us if you have any questions – We are ready to help!

    HOW DOES THE SETTLEMENT AND ADJUSTMENT PROCESS WORK?

    Analyze

    Home InspectorFirst things first, we take a look at the quote from your insurance company. In essence, we’re there to really understand that claim—what was your coverage? How was it applied? Did they apply the deductible? What was the deductible in the first place? Understanding how the insurance company created their initial quote is the starting point for our claims adjustment process.


    Assess

    Once we’ve got a good snapshot of what the insurance company quoted and why they quoted you what they did, we take matters into our own hands. In this step, we’ll take a look at the damage ourselves. We check out the house, the fences, the contents of your property, and even the adjacent property. Then, we do what the insurance company doesn’t—we ask you to show us exactly the damage that you found. We want to know what you’re seeing, what you’re feeling, and what damage wasn’t accounted for in your insurance quote. That’s right, this is the part where we totally listen to you.


    Investigate

    If you thought that step before was the extent of our digging, you’re mistaken—we take it even further and set out to investigate even further. Then, if we notice that we need a specialist—like an engineer—to assess any damage, we let you know and help you get the necessary documentation to handle it. We always listen to what you have to say—we just like to cover every base and check every crevice to make sure we don’t miss a thing! Why? Because you deserve a fair claim with every speck of damage accounted for, and we’re here to provide that for you.


    Gather

    Home InspectionThis is the fun part. We take every ounce of information we’ve collected—the insurance quote, the interviews with you, the data and analytics we’ve created—and take it a step further. We take photos, create sketches, and draft professional documentation that all aid us in creating the ultimate, fair estimate for your property damage.


    Prepare

    Remember the information, the photos, the sketches, the data—and more—we gathered and compiled? Now’s its time to shine. All of that useful information is evaluated as we prepare our own in-depth estimate on your claim.


    Review

    Don’t worry, we won’t send it off without reviewing with your first. We always check in with our customers before we send off our estimates to the insurance company to ensure we haven’t missed a single detail from your side.


    Connect

    Don’t want to deal with sending over the adjusted claim to your insurance provider? We don’t blame you—that’s’ what we’re for. We’ll help you dive into the negotiations phase without ever leaving your side.


    Expedite

    Once the negotiation has begun, we’ll do everything in our power to speed along the process. Why? Because what’s worse than dealing with a claim settlement? Dealing with a delayed claim settlement. We’ll try to smooth along this process to the best of our ability by expediting it!


    Represent

    Above all, we stay by your side until the very end. If you need a subsequent inspection by your insurance adjuster, we’ll be there with them. If you need to appraise or mediate your claim with the insurance company, we’ve got you covered. All of the extra documents, representation, and assistance you’ll need throughout the process we can help you with. The best part? We do all of this with you in mind—in fact, we don’t even earn a fee if we don’t settle your case for more than your original quote.


    WHAT MAKES DORSTEN CLAIMS DIFFERENT?

    Dorsten Claims provides our customers with more than just an expedited claims process and a professional in their corner (though, we certainly provide those things)—we also provide customers with the courtesy of urgency, attention, and empathy.
    We know how hectic and stressful it can be to deal with property damage—when you tack on delayed responses, weeks without progress, and a lack of professional courtesy, that can make your claims process all the more daunting.

    Remodeled HomeDorsten Claims knows the value of time, of empathy, and of professionalism—we know what it means to be there for our clients when they need us most.

    Another thing that makes us different?
    We work for you.

    At Dorsten Claims, we only earn a fee once we successfully settle your case for more than your original offer from your insurance company. Unlike them, we’re motivated to work for you, always.

    IAUA - Association for Property Insurance Appraisers and Umpires
    HAAG Certified Inspector for Residential Roofs
    State of Florida Certified General Contractor for Construction Industry Licensing Board

    Proud Member of the Florida Better Business Bureau

    Complete the form for a FREE and NO OBLIGATION consultation!

    Your data is kept confidential and will not be shared. By filling out this form, you agree to be contacted by us via email & phone call in regard to future offers and promotions by Dorsten Claims.

    Don’t Wait – The Sooner We Start, the Sooner You Get Paid!




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